Case Studies
Nando’s is a leading global fast casual dining business. Founded in South Africa in 1987, Nando’s has grown to over 1000 restaurants in 30 countries.
Nando’s Australia have been using the popular Adande® VCC Compact in their restaurants for the past 2 years. Australia Fair Metro is one of their new restaurants located on the Gold Coast in Queensland .
The savings in oil consumption in the fryers from cooking with a frozen product that no longer had surface ice crystals was the first thing that was noticed!
Tim Byrne
Manager, Nandos
The VCC Compact units were selected by Nando’s Australia to sit next to the frying station in their restaurants.
We asked Tim Byrne, Manager of the restaurant, what the drivers were for purchasing Adande products:
They are the perfect size in height, width and depth to sit in this line, and the need for stable freezer storage here was essential for the day-to-day operation of the fry section.
The Adande units ticked all of the boxes when it came to what we were looking for – compact footprint with good storage volume together with stable holding temperature throughout our busy service periods; easy to clean and maintain too.
We were pleasantly surprised at the positive response from customers telling us that our chips tasted so much better!
How do you use Adande in your day-to-day operations, and where?
The Compact sits as the first unit in the cookline directly next to the frying section, where it holds frozen chips ready for service.
The Adande Compact is loaded at the beginning of the day and topped up as required. The bags of frozen chips are decanted directly into the bin ready for loading into the frying baskets.
What is the one key benefit of Adande that you see for your business?
One word… consistency.
Consistent holding temperature.
Consistent cooking time.
Consistent cooking results!
What benefits did you discover that you were not expecting?
The savings in oil consumption in the fryers from cooking with a frozen product that no longer had surface ice crystals was the first thing that was noticed. It was so much better.
This also meant that we have a more consistent cook time and more consistent finished product.
We were pleasantly surprised at the positive response from customers telling us that our chips tasted so much better.
Any other comments you would like to add?
I trust the Adande refrigeration system – it has never let me down, and I have 10 drawers set over two kitchens: six in the Michelin star Hrish restaurant, and 4 drawers in the new Gilpin Spice . I love them!
Durham, UK
Adande have supplied refrigeration to New College Durham to be used in the training kitchens for students. One of the college’s key strengths is to maintain an outstanding and well established learning environment.
New College Durham offers an impressive range of buildings, facilities and resources to offer a modern and stimulating learning environment, complemented by the most up to date learning materials, IT facilities and resources.
Adande delivered 12 new drawers to the college to add to the Adande drawer sets, already in place. The existing drawers had been used for
storing different food groups in prime locations in their training kitchen.
What has been your experience with modern refrigeration?
We have experienced broken seals, compressors failing and fridges breaking down. We’ve had no such problem with Adande.
The ease of use and simplicity to change from fridge to freezer has helped our students enormously.
Paul Richardson
College Assessor
What, in your view, are the benefits of using an Adande Unit?
Adande holds the temperature with a better accuracy than any of our current fridges or freezers. Being that they are fridge and freezer combined, we have more room and it’s more accessible for all our students.
Did you find the food quality improved and/or there is less food wastage?
It’s much more improved! The quality of food is better as it stays fresher for longer, even after long periods of time. Additionally there is less waste; which is great for everyone including our students.
How did you find support information and customer service at Adande?
So far all our dealings with Adande have been top notch, any enquiries we have had have been dealt with promptly and courteously.
We are trying to reduce our costs and feel Adande can help our College achieve this
Any other comments you would like to add?
Adande really has been a fantastic product and I would recommend this company and their products to anyone. It has helped so much already and our students and staff are really happy. The ease of use and simplicity to change from fridge to freezer has helped our students enormously.
How will you summarise your experience with Adande?
Very good, great for our students, fits all their ingredients for training, hence we will be ordering 6 more units later this year
