Online Store

Our Call Out Plans

Choose the call-out option that best fits your needs and budget.
All plans offer the same high-quality service, with response times ranging from 72 hours to as little as 4 hours.

Please note: While we strive to meet the stated response times, they are our targets. If we miss a response time, you will be refunded the difference and downgraded to the previous plan.

Standard

£149 from
  • 72 hour response
  • Call out fee included
  • 1 hour on site included
  • Diagnostic aimed for within 1 hour
  • Full report by email

Expedited

£199 from
  • 24-48 hour response
  • Call out fee included
  • 1 hour on site included
  • Diagnostic aimed for within 1 hour
  • Full report by email

Emergency

£299 from
  • 4-8 hour response
  • Call out fee included
  • 1 hour on site included
  • Diagnostic aimed for within 1 hour
  • Full report by email

How Our Customers Feel

We surveyed our customers across three key categories to assess our performance, providing valuable insights into the quality of service you can expect from us.
The results cover the following areas: overall customer satisfaction, website usability, delivery speed, product information quality, customer care, and pricing competitiveness, including our price matching and beating policies.

Customer Satisfaction

0%

Prices Matched

0%

Website Ease Of Use

0%